Dell Update Package 6.4 (BLD_78) Copyright (c) 2003-2010 Dell, Inc. All Rights Reserved. Release Title: Dell PERC H800 Adapter, v.12.10.0-0025, A06 Release Date: October 22, 2010 Default Log File Name: R285986 Description: Dell PERC H800 Adapter firmware release Supported Device(s): PERC H800 Adapter Fixes / Enhancements: Fixes ========= 1. Corrects a potential scenario where a drive may repeatedly fail during i/o. 2. Fixes an issue in which IEEE scatter gather lists may be misinterpreted by firmware leading to possible PCIe fatal error. Enhancements/Tasks ====================== 1. Adds support for drives larger than 2TB. Important Device Information: * Do not run other applications while executing Dell Update Packages. * The software contained in a Dell Update Package for Linux is an aggregate of third party programs as well as Dell programs. Use of the software is subject to designated license terms. All Software that is designated as "under the terms of the GNU GPL" may be copied, distributed and/or modified in accordance with the terms and conditions of the GNU General Public License, Version 2, June 1991. All software that is designated as "under the terms of the GNU LGPL" (or "Lesser GPL") may be copied, distributed and/or modified in accordance with the terms and conditions of the GNU Lesser General Public License, Version 2.1, February 1999. Under these GNU licenses, you are also entitled to obtain the corresponding source files by contacting Dell at 1-800-WWW-DELL. Please refer to the Open Manage Open Source DVD. There may be a nominal fee charged to you for the physical act of transferring a copy. * If the following error occurs, "Error while loading shared libraries: libstdc++.so.5: cannot open shared object file: No such file or directory", you must install the compatibility libraries from the OS vendor repository or from the OS installation media. To install the compatibility libraries, use the following command: "RPM -ih compat-libstdc++-33-3.2.3-47.3.i386.rpm" * When Update Packages stop abruptly due to a power outage or abnormal termination, perform the following steps: - Remove the lock file. Type the following command: rm -f /var/lock/.spsetup - Run the Update Package again to reapply the update. * Do not run storage controller update packages if the controller is in use by other applications. The firmware upgrade may fail if any of the RAID controllers in the system are performing an I/O background task (that is, consistency check, background initialization, rebuild, or reconstruction). Allow the background task to complete before attempting to upgrade the firmware. Patrol Read tasks will not affect a firmware upgrade. * Linux systems running one or more applications that interact with SCSI devices in certain ways are known to cause a kernel panic situation. Therefore, it is recommended that you stop Server Administrator and its Storage Management Service before running storage controller firmware update packages. To stop the Dell OpenManage(TM) Server Administrator service, run "omconfig system webserver action=stop" To start the Server Administrator service, run "omconfig system webserver action=start" To stop the Server Administrator Storage Management Service, run "/etc/init.d/dataeng stop" To start the Server Administrator Storage Management Service, run "/etc/init.d/dataeng start" * Due to the USB arbitration services of VMWare ESX 4.1, the USB devices appear invisible to the Hypervisor. So, when DUPs or the Inventory Collector runs on the Managed Node, the partitions exposed as USB devices are not shown, and it reaches the timeout after 15 to 20 minutes. This timeout occurs in the following cases: * If you run DUPs or Inventory Collector on VMware ESX 4.1, the partitions exposed as USB devices are not visible due to the USB arbitration service of VMware ESX 4.1 and timeout occurs. The timeout occurs in the following instances: • When you start “DSM SA Shared Service” on the VMware ESX 4.1 managed node, it runs Inventory Collector. To work around this issue, uninstall Server Administrator or wait until the Inventory Collector completes execution before attempting to stop the “DSM SA Shared Service”. • When you manually try to run DUPs or the Inventory Collector on the VMware ESX 4.1 managed node while USB arbitration service is running. To fix the issue, stop the USB arbitration service and run the DUPs or the Inventory Collector. To stop the USB arbitration service: 1. Use the “ps aux|grep usb" to check if the USB arbitration service is running. 2. Use the “chkconfig usbarbitrator off” command to prevent the USB arbitration service from starting during boot. 3. After you stop the usbarbitrator, reboot the server to allow the DUPs and/or the Inventory collector to run. Note: If you require the usbarbitrator, enable it manually. To enable the usbarbitrator, run the command - chkconfig usbarbitrator on.